3M Touch Systems incorporates the reliable and durable 3M surface capacitive touch technology in to an array of touch enabled monitors for use in Retail, Industrial, Healthcare and Transportation applications. The 3M™ MicroTouch™ Display M1500SS (15') and 3M™ MicroTouch™ Display M1700SS (17') are desktop LCD touch displays able to withstand quick and repeated touch input needed in Retail applications. Brackets to support magnetic stripe readers can be installed in the field, increasing the functionality of the displays. The purpose built nature of the displays with a focus on stability makes them excel in all applications.
The 3M™ MicroTouch™ Display C1500SS (15' 4:3), 3M™ MicroTouch™ Display C1700SS (17' 4:3), and 3M™ MicroTouch™ Display C2234SW (22' 16:10) touch monitors are designed for easy and flexible field installation for kiosks and other enclosures. Multiple mounting configurations make it easy to pick the best method for your installation.
Crack neodata 2008 gratis. Various bezel options provide alternate looks and support different IPX ratings for a wide range of applications.
1) Horizon Display a division of Horizon Technology, LLC (hereinafter ‘Horizon Display’), warrants its products to be free from defects in material and workmanship during the warranty period and subject to the conditions set forth below. Horizon Display warrants its products as to form, fit and function, not specific application and to meet the performance and testing parameters defined in the product’s associated customer quotation, purchase order and/or contract between Horizon Display and customer.
If a product proves to be defective in material or workmanship during the warranty period, Horizon Display, at its sole discretion will repair or replace the product with a similar product provided that a Horizon Display return materials authorization number (RMA) was issued prior to the return of the product. Replacement parts and or units may include remanufactured or product refurbished to manufacturers specifications. The replacement unit will be covered by the balance of the time remaining on the original limited warranty.
Warranty period can be found in your original invoice. 2) Horizon Display provides a limited warranty on all custom integrated solutions including; integrated computer products, integrated storage solutions and integrated display solutions as well as all distributed products including storage and display products. Warranty terms are for repair at Horizon Display’s Integration facility in Lake Forest, CA. Freight expense from the customer to the repair depot will be the liability of the customer. The freight expense to return the product back to the customer will be the liability of Horizon Display. The warranty period begins upon the ship date reflected on Horizon Display’s invoice. The balance of the original warranty as detailed in section 1 will cover repairs and or replacements made under the warranty.
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3) This warranty is limited to the original purchaser of the product and is not transferable As detailed in section 1, repairs and replacements will be covered by the balance of the time remaining on the original limited warranty. The original Horizon Display invoice must accompany all warranty requests. Horizon Display shall be under no liability at all under this warranty if the total price for the product has not been paid. 4) Warranty period can be found in your original invoice. 5.) Definition of DOA (dead on arrival) – Horizon restricts the DOA period to not exceed 10 days from receipt by customer. This grace period allows ample time to test product and verify it has been delivered in the condition quoted.
If the product fails at any time within this period, Horizon Display is liable for freight charges to return product and for shipping the replacement/repaired product. If at any time the product is installed, mounted, or altered, the DOA period ends. 6) Horizon Display’s Liability is limited to the cost of repair or replacement of the product. Horizon Display shall not be liable for damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss; even if advised of the possibility of such damages.
Any other damages, whether incidental, consequential, or otherwise, whether arising from or based upon breach of warranty, breach of contract, tort, including negligence, indemnity or any other cause or basis whatsoever limits Horizon’s liability. In no case shall Horizon Display’s liability exceed the original selling price of the products covered under the warranty. 7) Horizon Display’s limited warranty covers only those defects which arise from normal and intended use of the hardware and does not apply for the following: Any product on which the serial number has been defaced, modified or removed immediately voids the warranty.
Accident, misuse, neglect, fire water, lightning, or other acts of nature as well as unauthorized product modification, or failure to follow instructions supplied with the product. Repair or attempted repair by anyone not authorized by Horizon Display. Damage to or loss of any programs, data or removable storage media. Any loss of data or software or data during repair or replacement.
Any damage of product resulting from shipping if product FOB point of origin. Damage from installation or removal of product. Wear and tear deemed normal. Physical damage, abuse to the product including theft. Improper site and or product maintenance, site preparation, installation misapplication and or negligence.
Incompatibility due to existing hard ware and software. Damage as a result of a virus introduced into the product. Causes external to the product, such as power fluctuations and or failure. Any type of modification or enhancement performed by anyone other than Horizon Display. 8) Defective pixels in LCD panels are not a warranty issue unless they are beyond the criteria presented in the panel manufacturer’s specifications for pixel defects and or product criteria as detailed in contract between Horizon Display and customer. 9) Horizon Display reserves the right to charge customer a No Problem Found (NPF) fee not to exceed $250 plus shipping expenses for the evaluation of returned product found to be ineligible for warranty. 10) Return product must be sent in original packaging on pallets.
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Damage during transit that may occur by insufficient packaging will be at the customer’s expense. Horizon Display can provide replacement packing materials for a fee. 11) The Horizon Display warranty gives you specific legal rights, and you may have other rights which can vary from locality to locality. Horizon Display’s responsibility for defects and malfunctions is limited to the repair or replacement as set forth in this warranty statement. All express and implied warranties for the product, including but not limited to, any implied warranties of, and conditions of, and fitness for a particular and fitness for a particular purpose, are limited in duration to the warranty period set forth above and no warranties, whether expressed or implied, will apply after the warranty period. Some localities do not allow limitations.
How to Get Service? Visit www.HorizonDisplay.com/Support for online assets such as video tutorials, updated user manuals, FAQs, and more.
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You may also contact Horizon Display at (888)737-4674 or email ([email protected]), Monday-Friday 9-5PM (PST). While on the phone with the technician, every attempt will be made to resolve your issue. If the issue cannot be resolved, the Horizon Display technician will provide additional instructions as to how to get the unit back to original operation. This may include shipping the unit back to Horizon Display’s Factory Service Center in Lake Forest, CA.
If a technician must be dispatched and the unit fails because of issues related to software, operating system, and/or operator error related the client may be billed for time and travel expenses. If a product is being returned to Horizon Display an RMA and instructions will be provided. RMA INSTRUCTIONS. RMA Instructions Requesting Support 1. Prior to requesting an RMA please Contact Horizon Display at (888)737-4674 or email, Monday-Friday 9-5PM (PST).
While on the phone with the technician, every attempt will be made to resolve your issue. If the issue cannot be resolved, the Horizon Display technician will provide additional instructions as to how to get the unit back to original operation. This may include shipping the unit back to Horizon Display’s Factory Service Center in San Clemente, CA.
If a technician must be dispatched and the unit fails because of issues related to software, operating system, and/or operator error, the client may be billed for time and travel expenses. If a product is being returned to Horizon Display an RMA and instructions will be provided. RMA Instructions 1.
Call (888)737-4674 to request an RMA form be emailed to you and then email completed form to. Do not ship defective product(s) until you receive an RMA number from Horizon. RMA requests are responded to within 2 business days. RMA Contact Information: Tel: 949.454.4613 Fax: 949.595.8247; Monday – Friday 9-5PM PST Returns Policy 1. Horizon will reject any RMA returned without a Horizon RMA Number written clearly on the box and the air waybill.
Horizon Display RMA Department (RMA#XXXXXXXX) 232 Avenida Fabricante, Suite 111 San Clemente, CA 92672 2. Please do not return product accessories (e.g., power supplies, cables/cords) unless specifically requested by Horizon. Horizon must receive the product within ten days of the issuance of the RMA number or the RMA number will be cancelled. All materials will be subject to inspection before credit is issued. Merchandise returned in poor condition may be rejected. The customer is responsible for freight charges back to Horizon Display.
Horizon will not accept COD returns or 3rd party returns. Warranties are void if manufacturer serial numbers have been removed or the product has been damaged or altered.
Restocking Fee may apply under certain circumstances. Packaging Requirements All returned displays and accessories must be packaged in original factory or equivalent packaging. Any displays or accessories returned that are damaged are not covered by Horizon’s limited warranty. The customer is encouraged to keep the original packaging provided when the unit was first delivered.
Horizon can provide packaging materials for a fee. Located near the touchscreen’s USB cable plug is a colored zip tie which would indicate what type of technology the touchscreen uses. Touchscreen Manufacturer Touch Technology Type Zip Tie Color PQ Labs Infrared Touch Technology Orange IDS Pulse Infrared Touch Technology Blue The touch technology can also be determined via the model number. The 8 th character (from the left) on the model number indicates what type of touch technology the unit uses. If the 8 th character is a number, use the 9 th character. Touchscreen Manufacturer Touch Technology Type 8 th or 9 th Character on the model number PQ Labs Infrared Touch Technology “Q” IDS Pulse Infrared Touch Technology “G” or “I” How does the touchscreen on my touch monitor detect a user's touch?.
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First, with the computer turned off, plug in only the optical touch monitor to the computer (video and USB cable). Turn on the computer. Test the touchscreen to make sure it works and the touch is accurate. If the touch is not accurate, perform a touchscreen calibration.
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Launch the PulseIRController utility, click on the “Calibration” button then follow the on-screen instructions. After you have confirmed that the touch monitor works without any issues. Shutdown the computer. With the computer still turned off, connect all touch monitors (video cable and USB cable). Turn on the computer.
Make sure that all monitors are set to extended desktop. If you are using Windows to manage your monitor settings, go to “Display” “Screen Resolution” and setting the “Multiple displays” to “Extend these displays”.